Privacy Policy
How we collect, use, and protect your personal information
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect?
When ordering or registering on our site, as appropriate, you may be asked to enter your:
- Name
- Email address
- Mailing address
- Phone number
- Other details to help you with your experience
When do we collect information?
We collect information from you when you:
- Register on our site
- Subscribe to a newsletter
- Respond to a survey
- Fill out a form
- Use Live Chat
- Open a Support Ticket
- Enter information on our site
How do we use your information?
We may use the information we collect from you in the following ways:
- To personalize your experience and deliver content you're most interested in
- To improve our website to better serve you
- To better service you in responding to customer service requests
- To administer contests, promotions, surveys or other site features
- To ask for ratings and reviews of services or products
- To follow up after correspondence (live chat, email or phone inquiries)
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information:
- We use regular Malware Scanning
- Your personal information is behind secured networks
- Only limited persons with special access rights can access the systems
- All sensitive information is encrypted via SSL technology
- We never ask for credit card numbers
- Transactions are processed through gateway providers
Do we use 'cookies'?
We do not use cookies for tracking purposes.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. Look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features that make your site experience more efficient may not function properly.
Third-party disclosure
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
We may also release information when appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We use Google AdSense Advertising on our website. Google uses cookies to serve ads based on previous visits to our site and other sites on the Internet.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add-on.
9
California Online Privacy Protection Act
CalOPPA requires websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy.
According to CalOPPA, we agree to:
- Users can visit our site anonymously
- Our Privacy Policy link includes the word 'Privacy'
- You will be notified of Privacy Policy changes via email
- You can change your personal information by logging into your account
Do Not Track: We don't honor Do Not Track signals for security purposes.
Third-party tracking: We do not allow third-party behavioral tracking.
10
COPPA (Children Online Privacy Protection Act)
We do not specifically market to children under the age of 13 years old. The Children's Online Privacy Protection Act puts parents in control when it comes to the collection of personal information from children under 13.
11
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States.
In case of a data breach:
- We will notify you via email within 24 hours
- We agree to the Individual Redress Principle
12
CAN-SPAM Act
We collect your email address to:
- Send information, respond to inquiries, and/or other requests
- Market to our mailing list or continue sending emails after transactions
To be compliant with CAN-SPAM, we agree to:
- Not use false or misleading subjects or email addresses
- Identify messages as advertisements when appropriate
- Include our physical address
- Monitor third-party email marketing services
- Honor opt-out/unsubscribe requests quickly
- Allow users to unsubscribe using the link at the bottom of emails
Questions about our Privacy Policy?
If you have any questions regarding this privacy policy, please contact us:
